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Career Mondays

Career Mondays: User Experience Intern — Costa Mesa, CA

I know the guy posting this (Brian Salzman), and this is a great position. If you are looking to break in the field, this is a good place to start.

IBM in Costa Mesa, CA has an opening for a paid user experience intern. We are looking for students to start early in 2010 and to work for at least six months. We do not offer summer internships.

IBM interns join multidisciplinary product development teams to design, prototype, and evaluate graphical user interfaces for IBM’s industry-leading database, business intelligence, and content management products. Interns collaborate with user experience colleagues in Silicon Valley and around the world.

Applicants should have some combination of the following skills, experience, and personal characteristics:

Technical and Professional Skills

  • Ability to learn new technologies quickly
  • Familiar with graphical user interfaces and style guidelines
  • Knowledge of User Centered Design methodologies
  • User interface design experience
  • Prototyping experience
  • Usability evaluation experience
  • Strong interest in Human Computer Interaction (HCI)

Software Experience

  • Software applications for Windows, UNIX or LINUX
  • User Interface prototyping tools (Visio, Axure, Visual Basic, Photoshop, etc.)
  • HTML, XML or Javascript
  • BASIC, C++, Java or other programming languages

Essential Characteristics

  • Adaptable and dependable
  • Highly motivated and a self-starter
  • A good communicator
  • Works well in teams
  • An innovative attitude

Education

Internship candidates must be enrolled in a degree program – Preferred candidates will be pursuing a graduate degree with an emphasis on human-computer interaction (HCI). To be competitive, candidates should have HCI coursework and user interface design experience (class projects OK).

Send a resume and cover letter listing HF/HCI courses, programming/prototyping experience, and user interface design experience to:

Brian Salzman
Email: jsalzma@us.ibm.com

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Usability

iPad? iDisapointed.

Stephanie Bergman is a Social Media and Product Management consultant friend of mine. She’s very sharp, a good compass of where to go. Here’s her opinion of the iPad, and you can find her blog here. And yes, I’ll have my own opinion.

Earlier today, Apple announced the tablet computer the world has been waiting for. And it isn’t quite a tablet or a computer. It’s more of an entertainment device – a “third category” as Steve Jobs put it – and one I don’t really think the world needs.

I’ve never been really excited about the idea of a tablet, so I was biased from the start. A keyboard is pretty essential to me for anything, I type very fast and have no patience for anything that slows me down. That said, I was still curious to see what Apple was going to do beyond making a really big iPod Touch. I mean, this is Steve Jobs, I expect to see a paradigm shift, a massive step forward, a change in the way we do things. That’s where I’m disappointed.

The iPad is a big, expensive ($499 for the cheapest version without 3G), iPod touch.

The positive – there are going to be people who will love this thing (other than the usual Apple fan boys/girls). It’s gorgeous, and if beautiful design is your thing, you’re going to love using this. It’s a nice entertainment device, a decent size to watch television on, iPod, and a good ebook reader. If someone doesn’t have access to a television or other computer, this could fill that gap. Maybe someone with roommates or college students. Business folks will also love whipping this out in a meeting to do a presentation. Assuming, of course, that they don’t mind presenting in Keynote. It’s also going to open up an entirely new world of computer gaming as people innovate with the touch screen interface. Someone who travels a lot would like this as well (battery life is reportedly around 10 hours) – so long as they don’t mind using the screen to type, or carrying another laptop/netbook.

There definitely IS a use for this. I simply don’t think that now is the time for it. It won’t replace a computer – you can’t run Word or PowerPoint on it, you can’t even do something as simple as keep AIM open while surfing the web – and it isn’t a phone either. No camera, no GPS, no keyboard, no Flash. How many programs are you running on the machine you’re reading this post on? You couldn’t do that, it’s clearly not intended for work. This would have to be complimentary, an entertainment-focused device in addition to a computer and phone and a television…and that’s where it loses me. The costs don’t work out.

I’m not the average user, I know that. I have an iPhone, iPod, Netbook, Kindle, and Macbook Pro, and they all have different uses for me. I rarely watch videos online, that’s what the Roku and TiVo are for, and I like being able to curl up in bed with a kindle without having to worry about touching the screen or it rotating. I have absolutely no use for the iPad, it doesn’t offer me anything at all beyond what I already have.

Then there’s a name. Immediately after the presentation was over, the word iTampon was trending on Twitter. The name iPad was not. The jokes are never going to end (in fact, they started years ago), and it gives me crazy giggles to think that there’s an iPeriod app for the iPad.

The bottom line is – there is nothing revolutionary about this. It’s pretty, it’s cool, I’ll absolutely drool over it when I see it, but that’s about it. If any other company had announced this, I would have shrugged. But it’s Apple – I expect innovation, and there’s very little.

Oh well. But hey, it’s first gen. I’ll wait until next year for the brain implant.

Congrats, this is the 500th post on Usability Counts.

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Silly Saturdays

Silly Saturdays: Bud Light Clothing Drive

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Silly Saturdays

Silly Saturdays: Historic ‘Blockbuster’ Store Offers Glimpse Of How Movies Were Rented In The Past

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Silly Saturdays

Silly Saturdays: Facebook, Twitter Revolutionizing How Parents Stalk Their College-Aged Kids

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QuickTip Sundays

QuickTip Sundays: The Tag Cloud And Letting The Data Speak For Itself

If you didn’t notice, I made a few changes on the site, and it was easy — I let the data do the changes based on site traffic.

This was based on a year of site traffic data through Google Analytics.

Removing the tag cloud

This is a conversation that I’ve had a few places.

I feel tag clouds are useless pieces of Web 2.0. Most executives think they make great demos. Users could care less.

Now I have the data behind the argument.

The highest tag from a page view perspective was requirements gathering, at 160 pages (39th highest request). After that it was usability (at 76). Silly Saturdays clocked in at 122.

Almost no traffic.

Tag cloud — gone.

Promoting content higher

A few posts, specifically Seven Reasons Why Agile And Scrum Works For Web User Experience which got thousands of views, I promoted to a new area for Top Posts. I’ll rotate posts through that region, but going through the data a few posts got a significant amount of traffic.

If users want to read certain content, they can have it!

Removing links

The links on the right generated almost no traffic, so I removed a lot of them. I do think it’s good to have some resources for users, but they’re more often than not clicking on them within the body of an article, not in a sidebar.

Links, gone!

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Silly Saturdays

Silly Saturdays: Internet Archaeologists Find Ruins Of ‘Friendster’ Civilization

How appropriate.

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Consultant Thursdays

Consultant Thursdays: The Dark Side Of Freelancing

This paragraph says it all (From Freelance Review):

Let’s face it: freelancing is pretty great. No more dealing with annoying coworkers or shoveling your car out of a snow drift to get to work. What could be better than being your own boss? Well, at times, not being your own boss! As with every job, there are pros and cons that make up your daily list of responsibilities and obligations. Here is a list of the most common problems freelancers face and how to deal with them.

Read on…

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Marketing Wednesdays

Marketing Wednesdays: Social Media, It’s Time To Get Boring

The running joke is that you know something has jumped the shark once Corporate America has grabbed a hold of it.

Church of the Customer predicts that this is the year Social Media really starts becoming part of Corporate America. Boring isn’t necessarily bad, because it means it’s profitable.

My prediction for 2010: social gets integrated into business functions. That means: social media policies, aligning social media strategies and tactics with overall business objectives and revenue goals, and realigning functional teams. Yeah, not as exciting as another viral video but those are as reliable as a Vegas roulette table. Social media process is hard work, so it’s time for social media to get boring! For process geeks like me, that’s pretty exciting.

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Usability

Always Be Testing: 8 Services For Usability Feedback

I’ve met Dana Oshiro, and she’s a great writer. I’m glad to see she’s written something about UX, especially in an area we give so little attention to.

Over the weekend we had a chance to highlight Graphic.ly – a company that opted to release early (and imperfectly) in exchange for valuable user feedback. As companies look to their peers and audiences to help define product features, there’s a greater need for scalable testing platforms. Here’s a summary of 8 useful services that will help put you on the path to product greatness.

Read on…

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About Usability Counts

Patrick NeemanPatrick Neeman is a User Experience Strategist in San Francisco, CA. He has worked with MySpace, Realtor.com, Orbitz, eBay, and Stamps.com, but is most proud that the first site he designed professionally was a top 100 site: the Oliver North Home Page. He is a featured speaker about User Experience and Social Media, and is an instructor for the Online Marketing Institute. More about the site...

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Alltop. I don't know how I got there either.