Posted by Patrick Neeman | February 03, 2009

The Elements Of Community: Just How Many Passive Viewers Are Active Contributors?

This is a rant, pretty much, but will be a continuing discussion about how the social media platforms are evolving, and the key differences.

This is a pretty new blog, so I don’t get a lot of comments, other than, “hey, I agree with you!” My writing style doesn’t lend itself well to controversy — I usually come off as very matter of fact — so I get readers, but not discussion.

That’s really true for the vast majority of websites.

A very small minority of people control the content on sites like Digg (Social Blade tracks it), and Coding Horror has an article about how less than 1000 people contribute the content on Wikipedia. I ran a message board back in the day, and less than 100 people contributed to a message area that was getting close to two million page views a month. Just under .2 percent of You Tube visitors actually put up videos, and the trend goes on and on.

It’s really about being an active contributors: very few of us are in the world are truly active, and the majority of traffic on MySpace isn’t people posting to their profiles, but users who have joined to have a really basic account there browsing through photo after photo. The user may comment occasionally, but for the most part, it’s really just about seeing what other people have done.

The perception of passive versus active is very important in User Generated Content: for sites like Yelp.com and MySpace, they don’t exist if there isn’t an active community, but the distribution of contribution for all these sites has a definate long tail result in graphs (a few people generate most of the content).

Some of the sites, like Yelp, have turned a lot of views into contributors in a way that other sites haven’t by essentially creating hundreds of Yelps, all locally based. Yelp events happen all over the country, and they have generated a sense of community among it’s users that Facebook has to a certain extent, but MySpace hasn’t except for music and entertainment event.You can go to Yelp events, and meet the people behind the reviews. Locally, there is a certain set of people that contributes much more than the rest of the audience, so they are essentially the super connectors, the people for whom if they didn’t contribute, the community didn’t exist.

With Facebook, you tend to stay within your own social circle, so the same effect happens, even if you don’t meet the other people on a regular basis. There are events, but more often than not, there’s a disconnect between the virtual and the physical world because the status messages are from people in other parts in the country versus someone reviewing the dry cleaner down the street.

There will be more thoughts on this. Please stay tuned.

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View Comments to “The Elements Of Community: Just How Many Passive Viewers Are Active Contributors?”

redmeatfreak | February 3rd, 2009 11:40

Hi Patrick,

Turns out there is some validation for your thoughts on the lack of contribution by the masses.

Charlene Li/Josh Bernoff’s book [groundswell] covers this topic in great detail. I found it very interesting.

The social technographics profile of online U.S. adults:
Creators: 18%
Critics: 25%
Collectors: 12%
Joiners: 25%
Spectators: 48%
Inactives: 44%

Happy to contribute.
-tracy hartzler

Zach | February 3rd, 2009 14:57

Well I just got motivated to signup! It amazes me how there’s really very few sites where within an hour you couldn’t pickup on who all the key players are. Makes the internet feel smaller than it really is. I wonder if it has anything to do with people actually prefering a small social scope, or at least not being able to keep track of a larger one?

robenslin | February 4th, 2009 02:09

The passive/active participants (90-9-1) rule here I think:
90% – passive or lurkers
9% – occassional (I guess a little like me… for now)
1% – active – the Diggers etc…

The challenge is to find and convert more of those one percenters ;-)

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