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Archive for the 'iTunes' Tag

Usability

Why The iPod Rocks, And Why Apple Is Going To Be Rich

This past weekend, I was in San Francisco for a client meeting, conference and some pre-sales work. As usual, I had forgotten to buy some music I wanted to listen to over the weekend, and my MacBook (the personal computer with all the music) was 400 miles away.

What did I do? Did what any self-respecting iPod Touch user would do: bought the music anyways through WiFi. It took me less than two minutes to go through the purchase process, truly an impulse buy that all music vendors aspire to.

Something so simple as buying music through thin air is another reason why Apple is so far ahead of the pack: the iPod experience connected to iTunes are clearly such a superior experience that other vendors are going to have a hard time catching up.

In other words, Apple has figured out how to sell out how to sell the razors and razorblades — clearly how usability and a superior user experience leads to a better bottom line.


Usability

The Better Mouse Trap: Apple Now Sells More Music Than Wal-Mart


About Usability Counts

Patrick NeemanPatrick Neeman is a Business Analyst and User Experience Consultant in Los Angeles, CA. He has worked with MySpace, Realtor.com, Orbitz, eBay, and Stamps.com, but is most proud that the first site he designed professionally was a top 100 site: the Oliver North Home Page.

Ha PhanHa Phan is a Business Analyst and User Experience Consultant in San Diego, CA. She has worked for Hasbro, NPR Music, Fisher Price, KCRW Media Player which received an Honorable Mentions from the Webby for Best Practices. Ha has also designed games and Business Process Applications.

Linda CossLinda Coss is a Freelance Marketing Writer in Orange County, CA. She has worked on both the client and agency side of the business, and specializes in writing targeted and effective marketing materials for small- to mid-sized businesses. Visit her website at Plumtree Marketing.