An Update On Virgin America: This Is A Great Way To Fly
I flew Virgin America on the advice of a friend, and it was the best decision I’ve made in a while.
Everything was a great customer experience — I was able to upgrade my seats easily through their customer service department, the flights were great, they were on time, the food was off the charts (okay, it was First Class, but I’ve flown First Class before, and they never had anything like what they served), and best of all…
I forgot I was on a plane. I hate flying not because I don’t think it’s unsafe (I think it’s very safe), but because the experience is such a nightmare. Crowded seats, limited entertainment options, the feeling that I’m just wasting a few hours of my life, none of that was happening here.
On top of it, the media entertainment system is great. I had actually seen it years ago before they launched the airline through a friend, so I had a good idea of what they were doing, but still, it was really easy to use, and provided some great options without me having to reach for a credit card. They got it.
Thank you, Virgin America, and I’m not just saying this because you can follow their twitter feed, either. I will fly you again, and tell all my friends.
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