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The Bookstore

Grids for the Internet and Other Digital Media

Archive for the 'Podcast' Tag

May

2009

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Usability

Podcast: About Agile And The User Experience Process With Paul Hodgetts

Posted by Patrick Neeman at 9:49 pm

Welcome to a podcast with Paul Hodgetts, an Agile coach based out of Orange County, California. His site is Agile Logic. Today, we talk about how Paul fit the User Experience process of a large corporation in an Agile culture.

Download the MP3.

Podcast: About Customer Relationships And Retention With Kim Proctor

Posted by Patrick Neeman at 6:26 pm

Welcome to podcast number four with Kim Proctor, former Web Marketing Director for the Christian Science Monitor, and her site is Customers That Click. Today, we talk about the importance of the quality of retaining and communicating with customers.

Download the MP3.

Podcast: About User Research With Hilary Bienstock

Posted by Patrick Neeman at 11:18 pm

Welcome to podcast number two with Hilary Bienstock. Today, we talk about the importance of user research, how it can impact the development of a project, and ways to do it on the cheap. Hilary’s been doing it for several years, and counts Move.com and the Los Angeles Times as two of the organizations she has worked with.

Download the MP3.

About Usability Counts

Patrick Neeman is a User Experience Strategist in San Francisco, CA. He has worked with MySpace, Realtor.com, Orbitz, eBay, and Stamps.com, but is most proud that the first site he designed professionally was a top 100 site: the Oliver North Home Page. He is a featured speaker about User Experience and Social Media, and is an instructor for the Online Marketing Institute. More about the site...