Welcome to podcast number two with Hilary Bienstock. Today, we talk about the importance of user research, how it can impact the development of a project, and ways to do it on the cheap. Hilary’s been doing it for several years, and counts Move.com and the Los Angeles Times as two of the organizations she has worked with.

Download the MP3.

[podcast]/_podcast/usabilitycounts.com-002.mp3[/podcast]