Podcast: About Customer Relationships And Retention With Kim Proctor

Posted by | March 12, 2009

Welcome to podcast number four with Kim Proctor, former Web Marketing Director for the Christian Science Monitor, and her site is Customers That Click. Today, we talk about the importance of the quality of retaining and communicating with customers.

Download the MP3.

[podcast]/_podcast/usabilitycounts.com-005.mp3[/podcast]

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Patrick NeemanPatrick Neeman is Director of User Experience at Jobvite, a social recruiting platform and runs both the UX Drinking Game and Startup Drinking Game | More | Contact

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