If the user experience escapes us, if it is not possible to anticipate uses, to design and forward use cases, to define and order user interests, goals, and use benefits — what can we know of how social media will be used? Not knowing how they will be used, how can we anticipate consequences well enough to design for them?
This is where I am at the moment on this. Frames are still, I think, offer a strong conceptual “framework” for social interaction design. But it is possible that, as personas do more for the designer than they do incapturing truths aboutthe user, frames will offer more to the designer than they will capture truths of social interactions.
Interesting…
Patrick Neeman is Director of User Experience at Jobvite, a social recruiting platform and runs both the UX Drinking Game and Startup Drinking Game | More | Contact
