Need to track where your users are pointing at, but don’t want to pay an arm and a leg? Want to record movies of what your users are doing? Looking for something that’s a bit more than Google Analytics, but not Omniture?
Then try out ClickTale, a new analytics tool that I test drove a month ago.
ClickTale gives you a good idea of what your users are doing so you can correct site issues fast. It records complete sessions, allows you to throttle usage so you don’t record every session, and gives you those nifty heat maps that wow and amaze executives.
The price is about right — $99 a month gets you started — but the only complaint I have is that their freemium levels don’t give you enough of a taste of what the tool can do (really, I need a better idea if the heat maps are worth it.
Patrick Neeman is Director of User Experience at Jobvite, a social recruiting platform and runs both the UX Drinking Game and Startup Drinking Game | More | Contact
