UXmatters: Organizational Challenges For UX Professionals
Being a UX professional-whether a UX designer, a user researcher, or a UX leader-can sometimes be challenging. We often find ourselves in the midst of organizational challenges-sometimes bringing more to light than we actually solve. Because our work is customer facing, User Experience is an important part of the product development equation. We reflect our organizational cultures because we are so integral to the product development process.
In many organizations, there is a very high turnover rate for Directors of User Experience-just because an organization’s culture is broken. We recognize early on that many product problems are a direct reflection of cultural difficulties, but sometimes there is no way to change them.
A great organizational culture is a necessity if we are to create great products.