Why I love user stories
While they may not replace high-level product requirement documents in all organizations, they can be used to break those requirements into bite-sized pieces that are easier to digest, understand, and build against. Read
Five approaches to creating lightweight personas
Understanding your audience is essential to building great products. The first questions for any project should be "Who are we designing for? What are their goals? What are their motivations?" Read
Five Things I’ve Learned From Usability Testing
I’ve also learned over time about how to get more effective feedback. Humans are very predictable in our unpredictableness. If you watch for certain patterns, you can increase your ability to discover insights that are normally hidden. Read
Here Are The Hard Skills You Need To Succeed As A New Designer
Many of my friends either manage or mentor teams of designers. Their main complaint about new designers? They’re unprepared for the real world of interaction design. Read
The Redesign: Questions To Ask Before You Start
Redesigning your application the right way means putting pieces in place to make sure you can change culture and keep your job. Doing it wrong can get you fired or kill a company. Read
The Unicorn Designer Dilemma: How to Avoid It
Unicorn designers exist, but they’re expensive, overworked, and generally can’t cover all the bases as well as advertised. The better ones have over 10 years of experience and the consulting rate to show it. Read
