About Usability Counts

Patrick Neeman is a Business Analyst and User Experience Consultant in Los Angeles, CA. He has worked with MySpace, Realtor.com, Orbitz, eBay, and Stamps.com, but is most proud that the first site he designed professionally was a top 100 site: the Oliver North Home Page.

Ha Phan is a Business Analyst and User Experience Consultant in San Diego, CA. She has worked for Hasbro, NPR Music, Fisher Price, KCRW Media Player which received an Honorable Mentions from the Webby for Best Practices. Ha has also designed games and Business Process Applications.

Linda Coss is a Freelance Marketing Writer in Orange County, CA. She has worked on both the client and agency side of the business, and specializes in writing targeted and effective marketing materials for small- to mid-sized businesses. Visit her website at Plumtree Marketing.