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Archive for July 4th, 2008

Posted by Patrick Neeman | July 04, 2008

CMS Fridays: How We Did It

There’s nothing better than examples of how something was implemented so you can copy it. JOPX on SharePoint 2007 has a bunch of links to other posts (which we copied below) for examples.

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Posted by Ha Phan | July 04, 2008

Will Users Adopt Spoutless Bottles?

Milk Bottle

So Sam’s Club is now selling milk and orange juice in these new squarish Frankensteinian bottles. The problem is these new containers don’t have any spouts, so spills are almost inevitable. The reason behind this new packaging makeover is green. Green as in cash and green as in eco-friendly. Supposedly, these square containers are easier and quicker to ship. The result is less fuel, less money, less carbon footprint. Unfortunately, this is isn’t form follows function. It’s more like form follows shipment.

There’s still the fundamental usability problem of spilled milk and orange juice. The invention of spouts go back hundreds may be even thousands of years. I mean half of the Greek statues I studied in Art History was of a naked person pouring wine from pitchers. And yes, these pitchers all had spouts on them. Last I heard, Sam’s Club is launching a marketing campaign to teach consumers to tilt the bottle and not pour it. Tell this to a six year old kid who wants milk and cookies and their moms who have to clean up after them. I think the money that Sam’s Club saved on shipping these new bottles will go to a marketing and user adoption campaign, at least initially. It remains to be seen if you can teach an old dog new tricks. May be the dog has no choice if the choice is green and the company is Sam’s Club who’s also part of Walmart’s evil empire. That’s the inconvenient truth.

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About Patrick Neeman
And Usability Counts

Patrick NeemanPatrick Neeman is an User Experience and Social Media Strategist that spends a lot of time in seat 14D on United Airlines. His days on the ground are in San Francisco, Seattle, Vancouver (BC), Portland and Los Angeles.

He thinks the internet is a fad, and has thought so for the last 12 years, along with dinosaurs, the pet rock, and Tainted Love covers.

Patrick is currently working on something very cool with Microsoft that's going to change the landscape of social media and personal communication. His past experience includes Microsoft (again), Disney (twice), MySpace, Realtor.com, BlackBerry, WebEx, Orbitz, eBay (twice), and Stamps.com.

He is a featured speaker about User Experience and Social Media, and is an instructor for the Online Marketing Institute.

Read more | Send him an email