So I’m going to catch up on a few posts — I’ve been moving — and one of the complaints I had was Southern California Edison. I’m moving in their territory, from Anaheim to Long Beach, and yet I had to create a new user account and re-enter all my information at their moving site.
I not a big fan of the SCE site to begin with, and this obviously boggles the mind. You know who I am, you know where I’m moving from and where I’m moving to — how about making it easy for me?
Patrick Neeman is Director of User Experience at Jobvite, a social recruiting platform and runs both the UX Drinking Game and Startup Drinking Game | More | Contact
If you're a UX Designer in San Francisco, ping me at Twitter. I want to add you to a list I have there.
